Your personal information is completely safe at Jitalive. What we collect, how we store it, and what rights you have — it's all clearly explained here. Read on and play with confidence.
Welcome to Jitalive's Privacy Policy. This policy explains how Jitalive collects, stores, and uses your personal information. By using our platform, you agree to the terms of this Privacy Policy.
Jitalive believes your privacy is a fundamental right. We only collect information that is necessary to provide our services. No unnecessary data is gathered, and none of your information is sold to third parties without your consent.
Jitalive collects various types of information from you. This information is gathered in two main ways — what you provide directly, and what is collected automatically as you use the platform.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | 5 years after account closure |
| Payment Information | Transaction Processing & Fraud Prevention | 7 years after account closure |
| Gaming Activity | Service Improvement & Responsible Gaming | For the duration the account remains active |
| Device & Log Information | Security & Technical Support | 90 days |
| Cookie Data | Improving User Experience | 1 year or until expiry |
Jitalive uses your information only for legitimate and necessary purposes. We never process your data beyond what is required.
Jitalive follows the highest industry standards to protect your information. Our servers and databases are secured with multiple layers of protection.
Every Jitalive user has specific rights regarding their personal information. Contact our support team to exercise any of these rights.
You can find out what information we hold about you and request a copy.
You may request that inaccurate or outdated information be corrected.
You may request deletion of your data in certain circumstances.
You may request that we restrict processing of your data for specific purposes.
You can receive your information in a readable, portable format.
You may object to your data being used for marketing or profiling purposes.
Jitalive strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.
Jitalive may update this Privacy Policy from time to time. For significant changes, you will be notified by email or via an in-platform announcement.
Continued use of the platform after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team.
Jitalive protects your privacy in line with the highest security standards in the industry.
All data transfers are secured with 256-bit SSL encryption, ensuring bank-level security.
Every user's identity is rigorously verified, keeping the risk of fraud and misuse as close to zero as possible.
Jitalive never sells your personal information to third parties — this is a core principle we stand by.
Only authorized personnel can access specific data. No one else is able to view your information.
Regular security testing by a specialist team ensures your data is protected at all times.
Our Bengali support team is available around the clock to help with any data protection queries.
The most common privacy questions asked by Jitalive users.
Open your account today on a platform with a transparent privacy policy, strong encryption, and trusted security.