Jitalive Terms & Conditions — Your Right to Know

1. Introduction & Acceptance

These Terms & Conditions ("Terms") form a legally binding agreement between the Jitalive platform and its users. By accessing Jitalive's website or using any of its services, you agree to be fully bound by these Terms.

Jitalive offers players in Bangladesh a world-class online gaming experience. Our platform features slots, Live Casino, table games, and Sports Betting. These Jitalive Terms & Conditions apply to all gaming activities on the platform.

2. Eligibility & Account Registration

To register an account and play on Jitalive, you must meet the following requirements:

• You must be at least 18 years must be.
• You do not reside in a country where online gaming is completely prohibited.
• You may only create one account. Multiple accounts per person are strictly prohibited.
• All information provided at registration must be truthful, accurate, and up to date.
• You must use your own payment method — using a third party's account is strictly prohibited.

Verification Process

Jitalive may request account verification at any time. As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your national ID, passport, or other government-issued identification. Withdrawals may be restricted until verification is complete.

3. Account Security & Responsibility

The security of your Jitalive account is entirely your responsibility. Never share your login credentials with anyone, and always use a strong password.

• Change your password regularly and use a combination of letters, numbers, and special characters.
• Keep two-factor authentication (2FA) enabled on your account.
• Avoid logging in over public Wi-Fi networks.
• If you suspect unauthorized access to your account, notify our support team immediately.

Jitalive will not be held liable for any loss resulting from unauthorized access to a third party's account, unless it can be proven that the loss was directly caused by Jitalive's own fault.

4. Deposit, Withdrawal & Payment Policy

Jitalive currently supports transactions via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Policy

• Minimum deposit amount: BDT 500
• The maximum daily deposit limit depends on your account level and verification status.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Deposits must be made from a payment account registered in your own name.

Withdrawal Policy

• Minimum withdrawal amount: BDT 1,000
• Most withdrawal requests are processed within 15–30 minutes.
• KYC verification must be completed before your first withdrawal.
• Bonus balance cannot be withdrawn directly — wagering requirements must be fulfilled first.
• Jitalive reserves the right to place withdrawals on hold in cases of suspected suspicious transactions.

5. Bonus & Promotion Terms

Jitalive offers a range of bonuses and promotional offers. Each bonus comes with its own terms and conditions that must be followed.

General Bonus Terms

• Wagering Requirement: Withdrawing bonus cash typically requires completing a 20x–40x turnover. Each bonus offer specifies its own wagering requirements.
• Validity: Bonuses must generally be used within 7–30 days of being credited.
• Game Restrictions: Some bonuses are only valid on specific games. Not all bonuses may apply to Live Casino or Sports Betting.
• Multiple Bonuses: It may not be possible to have multiple bonuses active at the same time.
• Abuse: If bonus abuse is detected, the bonus and any associated winnings will be voided.

6. Gameplay Rules & Fairness

All game outcomes on Jitalive are determined by internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third-party reviewers.

• The RTP (Return to Player) rate for each game is listed in the game details.
• If a game is cancelled due to a software or server error, the wagered amount will be refunded.
• If your internet connection drops, your game session can be restored.
• Game history and transaction records are stored in your account.

7. Prohibited Activities

The following activities are strictly prohibited on Jitalive. Violations may result in account closure and forfeiture of winnings:

• Creating or operating multiple accounts.
• Attempting to abuse or exploit the bonus system through arbitrage or other means.
• Using automated bots, scripts, or software to play games.
• Collusion or coordinating with other players to gain an unfair advantage.
• Attempting to obtain funds through chargebacks or fraudulent transactions.
• Using the platform for money laundering or any other illegal purpose.
• Operating an account under a false identity.

8. Responsible Gaming Policy

Jitalive believes gaming should be a healthy form of entertainment. The well-being and mental health of our players is our top priority.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Use the automatic logout feature to sign out after a set period of inactivity.
• Cooling-Off Period: Temporarily suspend your account for a specified period.
• Self-Exclusion: If you wish to permanently close your account, please contact support.
• Reality Check: Keep session reminder notifications on so you know how long you've been playing.

To learn more about problem gambling, visit our Responsible Gaming View page.

9. Privacy & Data Protection

Jitalive handles your personal information with the utmost care. Our full privacy policy is published separately.

• All your data is secured with 256-bit SSL encryption.
• Your information will never be sold to third parties.
• Information may only be shared when required by law or to investigate suspicious activity.

For more details, visit our Privacy Policy Read.

10. Amendments to Terms & Account Termination

Jitalive reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via email or through the platform.

Right to Close Accounts

Jitalive may suspend or permanently close any account in the following circumstances:

• A clear violation of these Terms.
• Fraudulent or suspicious activity.
• Failure to complete KYC verification.
• Account inactive for an extended period.

If you disagree with an account closure decision, please contact our support team. Valid balances are generally refunded after a review.